1. Overview
This Privacy Policy explains how IPRENEWAL (AUST) PTY LTD ("ipReNewAl", "we", "us") collects, uses, and protects personal information when you visit our public website at iprenewal.ai or submit an enquiry through our Go High Level (GHL) forms.
This policy applies to the public marketing site only. Operational systems used by authorised staff or clients are governed by separate agreements and access controls.
2. Information we collect
We may collect the following categories of information:
- Enquiry and contact details: name, organisation, job title, business email, phone number, and any message you provide when requesting a demo or contacting us.
- Technical data: IP address, browser type, device information, and pages visited, collected through standard web server and hosting logs provided by GHL.
- Cookies: as described in our Cookie Policy.
We do not intentionally collect sensitive information through the public website enquiry forms.
3. How we use information
We use personal information to:
- Respond to demo requests and business enquiries
- Provide information about ipReNewAl products and services you have asked about
- Maintain, secure, and improve the public website
- Comply with legal and regulatory obligations
We do not sell personal information collected through the public site.
4. Legal bases (where applicable)
Depending on jurisdiction, we rely on consent, legitimate interests in responding to business enquiries, and compliance with legal obligations when processing personal information.
5. Hosting and processors
The public website is hosted on Go High Level. Enquiry form submissions are processed within GHL on our behalf. GHL may store data in facilities outside your country of residence. We require appropriate contractual safeguards where applicable.
6. Retention
We retain enquiry records for as long as needed to respond, maintain a business relationship, or meet legal, accounting, or regulatory requirements. Technical logs are retained according to hosting provider defaults unless a shorter period is configured.
7. Disclosure
We may disclose information to service providers who assist with website hosting, form processing, and business operations, and where required by law or to protect our rights. We do not disclose public-site enquiry data to unrelated third parties for their marketing.
8. Security
We apply reasonable administrative and technical measures to protect personal information. The public site is served over HTTPS. No method of transmission or storage is completely secure.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. Contact [email protected] to exercise these rights.
10. Third-party links
The public site may link to other websites. We are not responsible for the privacy practices of third-party sites.
11. Changes
We may update this Privacy Policy from time to time. Material changes will be reflected on this page with an updated "Last updated" date.
12. Contact
Privacy enquiries: [email protected]
IPRENEWAL (AUST) PTY LTD · Canterbury VIC 3126, Australia